• We Ship Worldwide.
  • Please allow 7-14 days for a tracking number to be issued while your products are being handcrafted, packaged, and shipped from our facility.
  • Estimated shipping time is 2-4 weeks, depending on location.
• Our Global Shipping Rates
  • Orders up to $50.00 = Flat rate $7.00
  • $50.00 - $100.00 = $12.00
  • $100.00  -$149.00 = $15.00
  • $150.00 and over FREE SHIPPING (as below)
  • Rates are calculated automatically at Checkout when you enter your postal address. Please ensure you enter the correct address details.
• Tracking is emailed once shipped.
  
• Some countries no longer require signatures.
  
• We’re not liable for parcels left unattended at your request.
• Spend $150 or more to receive Free Shipping Worldwide (except countries listed below).
  • Excludes: United Arab Emirates, Israel, Saudi Arabia, India and Guadeloupe.
  • Free Shipping is automatically calculated at Checkout after you have entered your address details.
    

Fulfilment is the time it takes for our manufacturer to custom-make our products. Shipping time is in addition to the time it takes to fulfil your order.

• Place and pay for your order on our website
• Confirmation will be sent to our manufacturer without delay
• Your product is then custom-made (during business hours)
• It usually takes a minimum of 7 days to fulfill an order, after which it is shipped out, and your tracking number will be emailed to you
• The shipping time depends on your location, but can be estimated as follows:
  USA / UK / Europe / AUS / NZ: 7–14 business days
  Japan: 8–20 business days
  International: 10–20 business days
• SHOES:  Please allow 2- 4 weeks
• Fulfilment + Shipping can take between 2 - 4 weeks. Please use your tracking number to check the status of your order. If your order has not arrived in 4 weeks, please do the following:
  • Check that your parcel hasn't been delivered to one of your neighbours, which sometimes happens.
  • Check that your parcel hasn't been dropped in an obscure but safe spot around your home or delivery address.
  • Contact your local Post Office or Delivery Company to check the status of your order and provide your tracking number. If they have not received your order, or it appears to be missing in transit, please contact us at customerservice@stykonz.com, and we will follow up for you.
• Orders are fulfilled Monday to Friday during business hours, excluding Public Holidays.
• In some countries, delivery may not be available on weekends.

Every country has specific customs and delivery processes.

• Once your order ships, you will receive a unique tracking number so you can follow its progress until it arrives at its destination.
• Before arriving at your address, the delivery company will email or text you to confirm the delivery date and time. Please respond directly to the delivery company if and where required to avoid any delays.
• We cannot be held liable if you choose to have your parcel left at the front door or in a relatively obscure place and it is damaged by weather or stolen. If you know you will not be home, please have the parcel delivered to your local Post Office so the insurance remains valid.
• If you haven't received your parcel by the specified date, please contact the delivery company and your local Post Office without delay, and then contact our Customer Services department by email customerservice@stykonz.com so we can assist you. We endeavour to respond within 24 hrs.

• Australian customers - GST is included in our pricing. As some of our products are manufactured overseas, you may be liable for customs and import duties.
• We do not charge International customers GST (Goods and Services Tax).
• Each country has different customs and duty fees, we have no control over this whatsoever.
• You will need to check with your country's Customs office to determine their fees. 
• If a fee is payable, you will be contacted directly by the delivery company in charge of collecting the fee, your order will not be delivered to your address until it is paid in full.
• If you choose not to pay the fee, you can opt for the parcel to be returned to us, please contact us at customerservice@stykonz.com to let us know, once the parcel has arrived, we will refund your money.
• Unfortunately, we cannot issue a refund for any shipping charges you may have paid at the time of purchase.